In today’s smart classroom and hybrid work era, interactive flat panels have become an essential tool for education and collaboration. PencilAi Interactive Flat Panels, known for their advanced 4K displays, responsive touch technology, and dual OS support, are one of the fastest-growing digital board brands in India. But what happens when your smart board needs repair, maintenance, or software updates?
Whether you’re a school, coaching institute, office, or training center, it’s important to have a reliable service center that ensures your digital board remains in perfect working condition. This blog will guide you through everything you need to know about the PencilAi Interactive Flat Panel Service Centre in India – locations, support process, warranty, and more.
Why Choose PencilAi Service Centre?
PencilAi by Creators Mind doesn’t just sell digital boards — it offers pan-India service support, genuine spare parts, timely repair, and technical training, making it one of the most trusted brands for post-sales support in the EdTech and smart display industry.
PencilAi Service Centre Availability in India
PencilAi offers service support in major cities and towns across India. Key service zones include:
Delhi NCR (Noida, Ghaziabad, Gurugram)
Mumbai, Pune, Nagpur
Kolkata, Bhubaneswar
Lucknow, Varanasi, Patna
Bhopal, Indore
Hyderabad, Bengaluru, Chennai
Jaipur, Udaipur, Ahmedabad
Chandigarh, Ludhiana, Jalandhar
Ranchi, Raipur, Guwahati and more
🛠️ On-site repair and installation support is available for both urban and rural customers.
Services Offered at PencilAi Digital Board Service Centres
Service Type | Description |
Installation & Setup | On-site mounting, setup & training |
Hardware Repair | Touch, screen, speaker, board component issues |
Software Troubleshooting | Android/Windows OS error, app installation, lag |
Firmware Updates | Latest system updates, bug fixes |
Spare Parts Replacement | Original stylus, speakers, power supply, OPS |
Preventive Maintenance | Cleaning, calibration, touch testing |
AMC Support | Annual Maintenance Contracts for institutions |
Warranty & After-Sales Support
Standard Warranty: 1 year to 3 years depending on product & package
Extended Warranty: Available up to 5 years
Service Mode: On-site + Carry-in depending on location
Response Time: 24–48 hours (Tier 1 cities), 2–5 days (Tier 2/3 areas)
Genuine Parts Only: No duplicate replacements
Why PencilAi Stands Out?
Nationwide Service Network
100% Genuine Spare Parts
Fast On-Site Response
Expert Technician Team
Affordable Repair Pricing
Training Support for Staff
Who Needs PencilAi Service Centre Support?
Schools using smart classrooms
Private coaching centers with PencilAi panels
Offices using PencilAi for meetings & conferences
YouTubers & content creators using smart boards
Dealers & resellers needing spare parts and training
How to Raise a Service Request?
You can contact PencilAi’s official service team through:
👉 Contact Now: +91-9262919322
👉 Email: sales@pencilai.in
👉 Website: www.pencilai.in
Fill contact form on the website with model number & issue description
Schedule on-site service or workshop visit
Frequently Asked Questions (FAQs)
Q1. How can I find the nearest PencilAi service centre in my city?
Visit www.pencilai.in or call +91-9262919322 to locate your nearest service point.
Q2. Is there a technician visit charge?
Technician visit charges may apply after warranty, but basic troubleshooting is free during the warranty period.
Q3. Do I get a replacement board during repair?
Temporary replacement may be available under AMC or premium service plans, depending on region and stock.
Q4. How long does a typical repair take?
Usually 24–72 hours, depending on the issue and spare part availability.
Q5. What if my smart board is out of warranty?
You can still get paid service and original parts from PencilAi support.
Q6. Do you offer maintenance contracts for schools?
Yes, PencilAi provides custom AMC packages for schools and coaching institutes.
Q7. Can I get online support or remote assistance?
Yes, most software-level issues are solved via remote support or video call.
Q8. How to claim warranty for a faulty PencilAi board?
Call the helpline or email your purchase invoice and product serial number to initiate warranty claim.
Q9. What spare parts are available at the service centre?
Stylus pen, power supply, Android board, OPS PC, speakers, remote, cables, mounting brackets, etc.
Q10. Can I upgrade the software or operating system through service?
Yes, your PencilAi service centre can help you upgrade to the latest firmware or Android version.
Conclusion
A great product is incomplete without great after-sales service. With PencilAi Interactive Flat Panel, you not only get a high-quality smart board but also India’s most responsive and trusted service network. From installation to AMC, everything is handled by trained experts backed by Creators Mind.
Whether you’re a school, college, institute, or office — fast service, genuine parts, and transparent support make PencilAi the right digital board brand for India in 2025.
Book Your Service or Demo Now!
👉 Contact Now: +91-9262919322
👉 Email: sales@pencilai.in
👉 Website: www.pencilai.in
PencilAi – India’s Trusted Smart Board with Professional Support Everywhere!
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